CureMD is amongst the largest providers of healthcare oriented software based in the US. Founded in 1997 by Bilal Hashmat, he is the current CEO of this firm as well. CureMD currently has around 600-1000 employees in its team, with nearly 25% of its employees dedicated for customer service.
CureMD offers Electronic Health Records, Practice Management, Medical Billing and Patient Portal as a part of its product mix. The most holistic product is the All-in-One, which integrates Electronic Health Records, Practice Management and Medical Billing onto a unified platform. This all-in-one tracks and manages everything associated in a practice, from appointment scheduling, to patient records, from inventory management to revenue cycle management. CureMD also offers specialty EHR – CureMD caters over 32 specialties. Other services offered by CureMD include Public Health, Population Health Management, iOS Application (Avalon) and Federally Qualified Health Centers (FQHC) facilitations.
CureMD maintains an excellent customer support system, which offers the providers to generate tickets and the support team usually resolve them within 24 hours. CureMD makes regular use of whitepapers, webinars and blogs to offer providers and medical-related professionals useful insights and suggestions on how can they get maximum out of their practice. CureMD also provides excellent training to its clients and ensures that the entire software is clearly understood by the provider and the front office staff – and even if they find some problem, CureMD’s live support is just a click away. Another useful aspect of CureMD’s EHR is its interoperability. CureMD’s EHR connects virtually all stakeholders within a medical practice to seamlessly send and receive medical information. Furthermore,
CureMD has received multiple awards such as Best in KLAS PM and EHR 2017, Best in KLAS PM and EHR 2015/2016, Customer Rated KLAS Reviewed Top Rated Billing Company, Medical Economics Top 100 EHRs for 2013, 5-Star Usability CCHIT, Surescripts White Coat of Quality Award 2012, Black Book 2018 Top Ranked EMR, Number 1 SaaS EMR, Capterra’s Top 20, eHealthcare Leadership Awards 2000 and AC Group Healthcare Advisory. In terms of Certifications, CureMD is Meaningful Use 3 certified, MACRA and MIPS certified, HIPPA compliant, ISO 9001:2008 Certified and ISO 27001:2005 Certified. All in all, CureMD’s EHR is one for the providers to consider.
SOFTWARE FEATURES
How Would You Rate this Software?
Easy to accessable from Iphone
Pros
I find CureMD very simple and easy to learn. The design and layout is very easy to utilize. The app on IPhone and IPad saves a lot of time from scheduling patient’s appointment to sending reports from anywhere any time.
Cons
The system is good but there are some bugs in the ehr like when I am creating a provider note often the previous line text start overcome to the next line text. 
Easy Reporting And Patient Portal is a great service
Pros
I have used ehr before CureMD but one thing certainly I can say I am really surprised with its easy of use and templates design. System is very user friendly and meet all the demand of our practice.
Cons
It required to hit saved button every time you type something, add something or make some change. If you doesn’t save all the information will gone. This should be removed and make it auto save. 
Outdated Look but easy to understand
Pros
The system is easily usable and less complicated as compared to other emr vendors. The selection of icons and reports templates are very well build to keep physicians requirement in mind.
Cons
The system layout look quite outdated look like some 80's software. Overall the system is has not much issues.
Pros
The system is cloud based to there is no need of separate server and endless maintaining cost. The patient portal helps me a lot to in getting rid of follow up with patients and manual reminders.
Cons
The billing service are not very well oriented. Our billing process in less of our control. Before CureMD, I can stop my billing staff anytime but the process CureMD done make me little separate about what going on with the claims and other things.  
Great introperability and easy to use
Pros
Previously, I was using athenahealth emr, it was always hassle of data duplication. But CureMD integration system has saved a lot of time and make every thing simple and convenient.
Cons
The system is not browser independent. It is very limited to internet explorer which makes system very slow.
Good Billing, PM and EMR Software
Pros
It’s all in one solution (electronic health record + practice management software and billing services) Is very potentially combined. The customer service team is very supportive and quick.
Cons
The implementation team was very rude. They spend over two hours training on shared screen how their PM/EMR work but when you do it own, they won’t help more. You have to pay more money for further training.
Pros
Inexpensive and simply designed. We have been using another emr but since we switch to CureMD we are very happy it fulfills all of our need according to our requirement.
Cons
Software sometimes get tricky. Only works on Internet explorer. Customer support is very slow. It takes many clicks and time unneeded information to verify patient information. 
Pros
The system is very simple and easy to use. It is more good for the generic EMR. The reports are easily to pull out and customizable.
Cons
The customer support is very bad. I am not very well aware with the technology but the software doesn’t flow well. If there a bug happened it would takes to support person to resolve it.  
Pros
There are not very good thing to say about CureMD but some features saves your day and extra energy for instance with text message reminder we are able to send patient scheduling while check out.
Cons
CureMD’s EMR has a lot of simple issues and we are currently looking to switching. We cannot change our own even simple things. Every thing is required to be done through back end. And it can not be changed because if they make any change in one’s provider dashboard it will change on all the board of providers as well. 
Billing Section is not user friendly
Pros
CureMD emr system is very to use. The software is created in very simple and easy to learn. The price is quite reasonable as compare to other vendors.
Cons
It been over 2 years now we are using CureMD solution. But their billing section needs a lot of improvement. There are many unneeded options in patient form which must be excluded to save time and frustration. 
Pros
I used their software a couple of years ago and I had to change because it was so horrible and slow
Cons
I strongly do not recommend this software. They over charge you and provide you nothing as such in so much price
Pros
The best thing about CureMD are their customized templates which makes work super fast, easy and accordance to your needs
Cons
CureMD application only runs on internet explorer which is the only Con I feel they need to over come otherwise I highly recommend them
Pros
Their most of the things are very easy to get done such as adding patient data and provider notes and has multiple views of Calendar
Cons
I am not at all satisfied with their support. It looks like their support representatives are totally blank themselves on the software issues as the solutions they suggest never works out
Working with this software is Stress-free
Pros
The elements of their software are also accessible through an app which makes navigation very easy.
Cons
I dont think this software has any cons except for glitches a few times while using the application..
Pros
The pricing is really good for small offices. But the user interface is not that good and could use improvement.
Cons
A lot of better options are available in the market, with better features and services. The customer support takes months to respond.
Pros
It is simple and easy to use, the customization tools are easily managed but I guess it is way too simple.
Cons
The software is a bit outdated, the patient portal does the job but still could be improved. The customization puts you into spiral, extremely confusing.
Pros
The only thing this software does is the management of documentation and reporting workflows, although it is hard to understand.
Cons
Where to begin, the user interface is not that good, the templates available are confusing and don't usually help out.
Does what it is supposed to do
Pros
Good customer service which is better than the rest of the vendors which are available in the market.
Cons
The templates can be sometimes hard to handle, otherwise the software is a good buy. Along with the customization tools.
The navigation screen really needs improvement
Pros
From reporting to documentation everything falls in place. The customer support services are decent enough.
Cons
The navigation screen really could be improved and updated with the user friendly features such as drop down menus.
Pros
The features available through this software are not that recent. However the user interface is pretty good.
Cons
The features are not the ones which other vendors are offering. The program could use a serious overhaul.
Pros
The price is really a catch along with the practice management software. The reporting tools are really helpful.
Cons
The software under performs in some instances and fails to deliver at the time of need. The support services however are there to make amends.
Support services are such a disappointment
Pros
The layout is very user friendly and requires the least amount of effort from the user's side along with the documentation tools.
Cons
The customer support services are really pathetic, they are clueless when it comes to the product troubleshooting.
Simple but misses out on some key functionalities
Pros
The templates along with the functionalities do the job but the way the market is evolving with the passage of time, CureMD finishes at the bottom with the outdated features.
Cons
They could improve on their customer service and the features and the layout. Our training with the staff didn't go that well.
A great experience so far
Pros
Not pricey like the rest of the softwares in the market. Does what it is supposed to do. Never did it let us down.
Cons
Everything works fine, whenever we contacted the support services, we always received professional support at the company's end.
Pros
Custom templates are offered, alongside specialty-specific tools and the support is really great and helps in our daily workflows.
Cons
Always a joy to access, performs well in all aspects. The only EHR which has a great support service,.
Exceeds expectations everytime
Pros
Intuitive software from the beginning, perfectly adapts to the workflows of the practice. Training is very easy.
Cons
The support staff really understands what you have to say and provides solutions as the need arises.
Pros
It has an exceptional user interface, with easy to use documentation and reporting tools. The performance of this software is simply great.
Cons
Great product all in all, never did it disappoint me in any way. The customer support services know how to manage real time issues.
Exceptional in every manner
Pros
Everything from the user interface to the customization tools to the documentation tools, everything is off the charts.
Cons
Nothing negative to say about the product, all in all, a great product. The customer support is really helpful.
Pros
Software is easy to use and navigate, I’m also able to perform lot of tasks on the go as they also offer free IOS mobile app.
Cons
Sometime I feel like system is slow, this may be due to my internet or load on the system. I guess this could be improved.
Unlike More EHRs, it has all required functionalities
Pros
This EHR built in reporting is really good, we can easily run reports from different perspectives. It shows overall progress of practice health.
Cons
I’m pretty much happy with this system and would definitely recommend it to other doctors. However the system should be available in all type of mobile app specially android.
Pediatrics specific templates
Pros
We were using another EHR software and switched to CureMD to avail year end offer of free migration, hosting & support. Their EMR system has built specialty specific templates.
Cons
I see no cons so far, training is good and scheduled. Also they have phone support and a wiki where all information is available.
CureMD all in one complete medical software
Pros
Papers and pens are Shakespeare days! Our office staff loves CureMD because it saves time of form filling. It's quite easy to save all types of confidential information for later use. EHR Software is highly protected and updated on monthly basis.
Cons
I experienced no cons in this system, I would definitely recommend this EHR software to all practices of all sizes.
Pros
Software is easy to use, it’s really easy to navigate. CureMD Avalon EHR app is really handy when you’re out as it comes with cool features.
Cons
The system should be available on all browsers and all versions not just IE. Some of features of software do not work in other browsers other than IE.
Previously we were using Advanced MD for our two providers practice, since we shifted to CureMD it's world of a difference . More functionality, customizable and ease of use.
Pros
Functionality, Usability, Support.
Cons
Some of the Add-on services should be inclusive, I mean with in the monthly subscription cost.
General comments
Since we shifted to CureMD, our staff is able to pay more attention to the patients, as it has easen up the workflow. We are looking to out-source our billing to them in the future, but so far so good.
Keep up the good work!
Pros
CureMD application isn't as complicated to use as the other systems in the market. Their support team is also very helpful and polite. their system is over all comprehensive and customizable.
Cons
some of the features on the curemd application are not up to par and require a lot of work at the development end. There is a lot more room for improvement which we can look forward to in the future.
General comments
The CureMD application is good value for money, their updates and upgrades are done quickly and in a timely manner and they are free!! Two of my favorite features are the customization ability of it and how efficient their billing team is. Billing with CureMD is a life saver if your practice is suffering from financial problem caused by mismanaged billing.
Pros
Easy to use - you can easily customize the clinical notes.
Affordable - one time fee, no multiple fees like the rest of the vendors available in the market.
Cons
Not available on android platform.
General comments
They're great to work with.
How Would You Rate this Software?