DocuTap EMR

As a family nurse practitioner it’s been over 6 month I am using DocuTap and I must say it is very easy to use and very organized emr system. Its simple layout is very engaging and helps a lot navigating through out the software.

The client support team is not very use friendly and delay every time when I submit the ticket for any particular issue. Most importantly many of them didn’t have enough knowledge about their own product.

System is very user engaging and simply design for providers. I can easily teach new user without any hassle and extra client support training.

It is very good they keep updating the system and adds more features and reporting methods but the problem is every time system update it get many glitches in the system. System get slower and it takes several unnecessary clicks to perform simple tasks.

Charting is very easy and can accessed quickly on all different patients. The allover system is very easy to use and as It is cloud based system I can manage my all patients appointments and send secure message from anywhere with the just help of internet through mobile and IPad.

The design and layout of many pages is very outdated. I have to complete scroll to opposite slide and next page to read the previous note. Font of language is very poorly chosen.

As having DocuTap emr experience of several years I must say it is one of the top ehr system out there fulfilling all the requirement of providers for 1 to 10 physicians. Affordable pricing, good customer service and easy to use solution.

Scanning become often headache when multiple user using the system at the same time. System got locked up and get slower.

The solution is very user engaging and easy to learn. The price should be little more low for the solo or small practices. The data input from the various people using the same system is vey good initiative.

It required to many steps to do every single work. On their PMR multiple verification required for the insurances. In the EHR system the medication and the patient medical history you have to go through many tabs and it very time wasting and frustrating.

This software is specifically designed for urgent care to meet the individual needs of practice without a doubt!

There are often updates and support is not so helpful to rely on.. Things take much longer to resolve.

Their product is super friendly and easy to use. All of their features in the software are self explanatory.

Sometimes you are in the middle of the work or call, their software is expected to crash which causes inconvenience..

The customer support people are very responsive and open to feedback. They do listen and accommodate your requests.

Some of their software features/functions are very confusing.. While in the middle of process you get completely lost.

They allows you to integrate with other clinics providing care and their software is very flexible and I love their support people

Their support staff is really good though but I still think they should dedicate some more time to them to help them explore more about the product.

The software is the most user friendly and very easy to use. It has customized functions which eases the workflows

It look like their support staff really lacks knowledge as they are not so helpful. Invoices in their software creates alot of issues

DocuTap is truly one of the most user friendly emr system we ever use. The system is extremely easy to use and there are quite much features which are very useful for us.

Their client support team has very little knowledge about the OCC Med Features. Though they are updating their software and educating their team in many other areas but still has very low educate about many features.

DocuTap is one of the finest EMR we ever used because of their flexibility, customization and the constantly updating the system with latest and innovative features. The product support is also very good and responsive.

Their instant messaging service should be update or re consider. And the employer billing AR overview is also over dated. Rest is good.

One of the best thing we found in this system is the software made Coding Very Easy for our billers. It takes few days on the front end to create to creating the required set of rules and all the "Human Error" chances are 0% to 5%.

The posting function is a quite overwhelming. The software accept the treatment of different entities in different methods. Which is very confusing.

The software specifically made for the Urgent Care Practices which means they completely understand the needs and requirement for urgent care physicians. The interface is very engaging and easy to use and also easy to train your co-workers.

Its been few years we are using DocuTAP and we feels their client service team getting slow and less helpful. Many times even some simplest issues takes much longer time before. And more importantly when ever the system get update we have to prepare for the worst. Because many it updates one thing and bugs and errors occur in many other features.

The system is very well designed and the user experience is great. Moving through the system is super easy. I can perform all the tasks without distracting and over wroughting.

The system use to get crash many times in a week which is very distressing. I am using practice management s as we.. And I had to receive and schedule calls and meeting with different doctors. The names always vanished when I save and the past date of service than current one.

DocuTap EMR is very easy to use and time saving medical software. I can easily find and navigate in the whole software without any extra clicks and wasting time.

Reporting are bit difficult. Sometimes simple reports are takes a lot of time to pullout. The customization in reporting should also be added, like if you are looking find how many patients came last month on specific time etc. 

The software is very user friendly. Support is very quick and response. Each time I call to the support they talk very friendly and resolve the issue timely.

There is still a room for improvement. Some features are overwhelming. We using a portion of a feature. But whenever we clicked in out a lot information comes up with different features, this should be consolidated. 

This is our third medical software and I could surely say that it is the easiest emr system I ever use. The system is very customizable and user friendly.

There is an issue with the scanning system. Whenever we scan a particular document we have to delete the previous file you scanned. And every time you have to repeat this procedure. Or you have to save your new document 3 to 4 times before finalizing the document. Which is very frustrating. 

It is very well designed for the urgent care practices. It offers a very simple and easy to use features which helps a lot of documentation done in very less time.

There are some features which does not work. The buttons are created but when we click them, nothing happened. If these features could be enable to work according to their functionalities that would be awesome. 

System has some easy to use features but most of them are just headache. Don’t need to pay per provider fee.

There a lot of features needs to be added or existing features should be enable to work properly. Reporting is very poor part of the software. Customer support is very poor as well. It takes a lot of time to get resolved your simple issues. Printing and scanning is a nightmares. System itself get update which caused slowness and glitches.

It is user friendly and can be customized to your business or practice. Customer Support is always available to help you with any problems.

Update glitches have been the biggest problem we have but customer service is always on top of it. They usually respond promptly to any problems.

I have used several different EMR programs and so far like this one the best