EMDs EMR Software

the charts are very cumbersome and not user friendly but I have gotten use to the it and bearing with it.

their customer service is pathetic it is not easy to build or customize templates and their PM is just rubbish I regret buying this system.

I have been using EMDs for almost a year now and I love it their pm system is simply the best and so is the emr.

I really don't think there is anything about emds that I have to criticize it for but ofcourse there is always room for improvement.

EMDs has a good reporting module, it is easy to use and allows me to create and read administrative reports when ever needed.

I just wish they had their own customer service that would know exactly what is going is with the client, most of the time their answer is 'no' if we ask them if something can be done or not.

Good billing module. they have improved my collections by 30 percent since I started using them 2 years ago and the general user interface is click to click basis fairly easy to use.

there are a few things in this system that I don't like for example when you add your modifiers the the default values show up instead of the new ones that need to be entered a second time.

I think the only thing that can be done easily using this software is accessing patients information.

If you are a medical practice the system will become a pain for you. Its not specialized to your specific needs!

It really helps improve the care quality by converting your patients into happy patients with its customized features.

It requires alot of clicks and at times the system crashes which hinders the work you were involved into.

The software can help store alot of data and their administrative feature is the best so far with robust reporting.

They use a third party for their support of customers and due to which reaching out to them is nearly impossible..

Its very easy to use and user friendly software. I can do alot of my tasks such as billing, creating reports etc very easily.

Their support and insurances are their only claims. Their support should get a little more responsive.

My daily clinical workflows have been made very easy. The software really facilitates me in diagnosis and making notes etc.

It does almost everything but is not an expert in any.. Their billing needs alot improvement and the system crashes alot

great reporting system and that allows you to mine your data and get results quicker other than that they are up to date with the Quality measures required.

their customer service is very hard to get a hold of. I really wish they could improve on that and train problem solving skills of their team. because most of the time you ask them a question and instead of coming up with a work around they usually just say no it cant be done.

the PM system is very good and user friendly. The ehr could use improvement but it still does the job.

the billing portion is user friendly however there's the issue about a few things concerning collections that need some work done.

the implementation time had a few delays due to which I was a little irate but the built in templates and features sufficed at the time after the implementation I could add and tweak my own templates, charts etc.

too much clutter theres no way to get smart phrases and short cuts to different modules are almost non existent.

PM system of EMDs is brilliant I really love it. it also has meaning full use and template customization which I like to do.

It is not use friendly requires too many clicks to do any kind of work l which can sometimes get frustrating.

Solo practice user and don't have too many hands on staff. I am thankful that I am able to achieve MU with EMDs along with that it is a pretty decent system to use though.

I would like EMDs to do something about the screen layout of the sub components and how they appear... the appearance of it is very cluttered and I don't really like that it should be cleaner more organized and clutter free.